Frequently Asked Questions

Welcome to the LA FINDINGS FAQ. Find answers about our 14K and 18K gold jewelry findings, clasps, jump rings, bails, mountings, earring findings, beads, jewelry supplies, ordering, shipping, returns, and wholesale purchasing.

Products & Jewelry Findings

What are jewelry findings?

Jewelry findings are the small components used to assemble, connect, secure, and finish jewelry. Examples include clasps, jump rings, bails, ear wires, earring backs, end caps, head pins, beads, and jewelry mountings.

What types of jewelry findings does LA FINDINGS sell?

LA FINDINGS offers a wide selection of jewelry-making components, including gold clasps, jump rings, bails and enhancers, jewelry mountings, earring findings, gold beads, end caps, and other jewelry components.

Do you sell 14K gold jewelry findings?

Yes. We offer a wide selection of 14K solid gold jewelry findings, including clasps, jump rings, bails, enhancers, earring components, beads, and mountings.

Do you sell 18K gold jewelry findings?

Yes. Selected jewelry findings are available in 18K gold. Product pages specify the available karat and gold color.

What gold colors are available?

Depending on the product, our gold findings may be available in yellow gold, white gold, and rose gold. Please check the individual product listing for available options.

Are your gold findings solid gold?

Product descriptions identify the metal type and karat for each item. Please review the individual product page for the exact material and specifications before ordering.

How do I choose the correct jump ring size?

Choose a jump ring based on the application, inside diameter, outside diameter, wire thickness, and the components you need to connect. For heavier jewelry, a thicker gauge may provide additional strength.

How do I choose the correct jewelry clasp?

Consider the size and weight of your jewelry, the chain or wire being used, and how frequently the jewelry will be worn. Larger or heavier pieces may require a stronger clasp.

How do I choose the correct pendant bail?

Choose a bail based on the size and thickness of the pendant, the opening needed for your chain, and the way the bail attaches to the pendant.

Do you sell jewelry mountings for gemstones?

Yes. LA FINDINGS offers selected jewelry mountings and settings designed for gemstones and diamonds. Always verify the stone measurements and setting specifications before ordering.

Will an 8mm setting fit an 8mm round stone?

A setting listed for an 8mm stone is intended for a stone around that specified size. However, actual stone measurements and setting tolerances can vary. We recommend having a professional jeweler verify the fit and set the stone.

Ordering

How can I place an order?

You can order directly through the LA FINDINGS website by selecting the product, choosing the available options, and completing checkout.

Do you offer wholesale pricing?

LA FINDINGS offers products suitable for wholesale and professional jewelry buyers. Quantity discounts may be available on qualifying purchases. Please check the current product pricing or contact us for larger orders.

Can I order multiple quantities of the same item?

Yes. Product availability and quantity limits vary by item. Please check the product page for current inventory.

Do you accept custom or special orders?

Some products may be available as special or custom orders. Please contact us before ordering to confirm availability, specifications, pricing, and applicable return restrictions.

Can I change my order after placing it?

If you need to change an order, contact us as soon as possible. We will do our best to make changes before the order is processed or shipped, but changes cannot always be guaranteed.

Shipping

How quickly do jewelry findings ship?

Most jewelry findings are shipped on the next business day when they are in stock.

How quickly does finished jewelry ship?

Finished jewelry generally ships within 3–5 business days, depending on the product and order.

Do you ship internationally?

Shipping availability depends on the destination and current shipping options available at checkout.

How can I track my order?

When tracking information is available, it will be provided through the shipping confirmation associated with your order.

Returns & Exchanges

What is your return policy?

Eligible jewelry findings may be returned within 30 days, subject to the applicable product and return conditions.

Do you provide a return shipping label?

Return shipping costs are generally the responsibility of the customer. Please contact us for return instructions before sending an item back.

Are special or custom orders returnable?

Special-order and custom products may have different return or exchange restrictions. Please confirm the return policy before placing a special or custom order.

When will I receive my refund?

Refunds are processed after the returned merchandise is received and inspected, according to the applicable return policy.

Professional Jewelry Making

Are LA FINDINGS products suitable for professional jewelers?

Yes. Our products are designed for jewelry makers, designers, manufacturers, repair professionals, retailers, and other jewelry professionals.

Where is LA FINDINGS located?

LA FINDINGS is based in Los Angeles, California and has been serving jewelry customers online since 2014.

How can I find the right jewelry finding for my project?

Start by identifying the type of jewelry you are making, the materials you are using, the required dimensions, and the connection method. You can then browse our collections for clasps, jump rings, bails, mountings, earring findings, beads, and other components.

Where can I learn more about jewelry findings?

Visit our Complete Guide to Jewelry Findings for additional information about different types of jewelry findings, their uses, and how to choose the right components.

Need Help?

If you cannot find the answer to your question, please contact LA FINDINGS and provide the product name, product link, measurements, or other relevant details. We will be happy to help you find the right jewelry component for your project.